Provides specialized customer support for audio-related products and services.
Assist with product setup, configuration, and general usage guidance.
Diagnose and resolve issues related to audio quality, connectivity, and hardware/software integration.
Meet performance targets for productivity, quality, and customer satisfaction
Maintain accurate records of customer interactions and transactions
Collaborate with team members and other stakeholders to improve customer service processes […]
At least high school graduate
With at least 1 year of BPO experience
Tech Support (Required) and/or Audio equipment...