Process of membership enrollment. […]
Handles client/customer (internal and external) concern.
Performs other duties and responsibilities as maybe assigned by the immediate superior.
Process and maintain accurate customer billing information
Generate invoices and statements in a timely manner
Track and monitor outstanding accounts receivable
Communicate professionally with customers via phone, email, and mail to collect overdue payments
Research and resolve billing discrepancies
Process customer payments (including online payments) […]
Escalate unresolved accounts to designated personnel when necessary
Maintain...