We are seeking an experienced and results-driven Workforce Management Lead to join our dynamic team. The ideal candidate will have a strong background in end-to-end workforce management, including real-time operations, forecasting, scheduling, and reporting. This role requires a proactive leader who excels in analyzing data, identifying trends, and implementing action plans to improve service delivery and team performance. […]
Manage and oversee end-to-end workforce management processes, including real-time management, forecasting, scheduling, and reporting.
Provide detailed data and reports to...