Philippines - 1880 Eastwood (EW 1880) […]
Minimum of 5 years experience in call center / BPO setup. Must have scheduling experience
Minimum of 3 years experience in WFM preferably on the supervisory role
Amenable to work onsite and Australian shift timings
College Diploma or Bachelors degree in Business, Finance, Management, Mathematics, Statistics, Computer Science or a related field […]
Two or more years experience working WFM tools / technologies such as NICE IEX, Genesys and CxOne.
Experience on creating reports and dashboards.
Proficient on MS office applications especially on MS Excel […]
Efficiently...