Looking for candidates available to work: […]
1 year of relevant work experience required for this role […]
ROLE: Native Japanese Team Lead – Customer Service […]
✅ Salary: RM 12,000 + KPI + Shift allowance […]
• Drive Performance in the team to meet targets
• Manage the daily team activities and ensure the daily operations run smoothly. […]
• Manage key business metrics like SLA's and CSAT […]
• Drive Continuous Improvement in the team along with metrics improvement
• Generate dashboard and scorecards for the Team for review. […]
• Weekly Reviews to the Management on key deliverables. […]
• Knowledge...