Act as the primary point of contact for customers, addressing inquiries and resolving issues efficiently.
Assist customers in understanding products, services, payment terms, and account details. […]
Promote company products and services during customer interactions to achieve sales targets. […]
Provide information on promotions, discounts, and new offerings to customers. […]
Assist in the collection process by following up with customers on outstanding payments. […]
Maintain accurate records of payments and escalate overdue accounts to the relevant team or officer. […]
Update and manage customer...