Job Title : AVP Operations […]
Accounts available : Travel […]
Knowledge of principles and processes for providing best in class customer support services
Should have exceptional leadership and mentorship abilities.
Knowledge of managing Travel Operations both Voice and Non-Voice channels
15+ years experience in Customer Service domain within minimum 5-6 years in Travel Domain with Knowledge in Complaints Handling and Compliance, Regulatory Issues.
Superior communication (oral, written), presentation, and interpersonal skills
Effective client management […]
Experienced in setting goals and driving...