Oversee the daily operations of all resort departments including front office, housekeeping, food & beverage, recreation, and maintenance.
Lead and manage staff by setting goals, providing training, and ensuring high performance.
Ensure excellent guest service by addressing guest concerns and resolving complaints promptly.
Monitor financial performance, including budgeting, forecasting, and cost control to maximize profitability.
Implement and maintain resort policies, procedures, and service standards. […]
Ensure compliance with health, safety, and legal standards. […]
Monitor and manage inventory...