A "CSR Healthcare" job description refers to a Customer Service Representative role specifically within the healthcare industry, where the primary responsibility is to answer patient inquiries, schedule appointments, verify insurance details, provide information about healthcare plans, and resolve customer concerns related to medical services, all while adhering to HIPAA regulations and maintaining a high level of patient care. […]
Managing high volumes of phone calls from patients regarding appointments, billing questions, prescription refills, and general healthcare inquiries. […]
Gathering accurate...