You will provide technical support for the worlds leading developer of commercial maritime shipping software, assisting clients via phone, email, web sessions, and in person. You will manage and document daily reported issues in our bug tracking system. You will collaborate with consulting and project management resources to execute client engagements. As an SME on our platform you will liaise closely with our Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success. […]
Works in client projects, being the main contact for technical...