Manage the tenancy application process from offer acceptance to move-in
Provide comprehensive support to prospective tenants throughout the application and onboarding process, utilizing various communication channels such as phone calls, emails, and chat.
Collect and verify required tenant documentation such as proof of identity, employment, and income
Coordinate with the referencing agency to complete tenant background and credit checks
Liaise with the property management team to schedule move-in appointments and ensure a smooth onboarding process […]
Provide excellent customer service and respond...