-Act as the main contact for clients, fostering strong relationships to ensure satisfaction and loyalty.
-Address client concerns and resolve issues promptly.
-Create and present proposals, quotes, and contracts for IT solutions.
-Present regular account reports on status, progress, and performance to clients and stakeholders.
-Track and analyze account performance to meet targets and service levels.
Skills requirements:
-Bachelor's degree in any related course
-With 2 years of experience in client relationship management
-With 2 years of experience in project management
-With 2 years of experience...