✅*Must Have: 6 years exp in BPO, Minimum of 2 years as Quality Manager/Senior Manager. Excellent working knowledge of MS Office. Possess in-depth knowledge and skill of Six Sigma, Lean methodology (Minimum GB certified / BB trained resource). Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. ** […]
The QC Manager is responsible for ensuring smooth functioning of Quality Compliance...