The screening interview will be done over-the-phone, so please keep your line open. The rest of the process will be done on site. […]
1st point of contact for any Command Center system and/or resource management related issues […]
Make real-time adjustments to staffing and/or outbound dialing line forecast in software to provide the most accurate and up-to-date view of staffing forecast to requirements […]
Coordinate and provide approval for any intraday scheduling for off the phone activities, such as: team meetings, supervisor coaching, training […]
Assists with administration, maintenance, and...