We are urgently hiring for Helpdesk Specialist for our office in Makati.
The Work:
Issues Letter of Authority after assessment of coverage, professionally explains non-coverage […]
Responds inquiries and complaints, resolves customers feedback and issues raised regarding
handling time and waiting time
Secures overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesks CCS
authority limits
Provides support the Immediate Superior on Follow-up On-site Orientation and training especially to the new CCRS, as well as in preparing and submitting reports on census, decking of doctors, POS...