Technical Skills · Trained / Certified Lean Six Sigma Green Belt from a reputedorganization with 7-9 years of experience
· Excellent working knowledge of MS Office – MS Excel, Power Point, Word Doc, Outlook
· Process Mapping/Value Stream Mapping · Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred
Process Specific Skills · Preferably knowledge of industry domain being aligned to Insurance · Knowledge of quality systems (ISO, COPC) preferable […]
· Leads engagements at vertical / program / client level
· Understands business requirements and provides appropriate solutions...