The Customer Success Manager for subscription services is responsible for promoting customer loyalty by ensuring that customers successfully achieve desired outcomes through full adoption of provided subscription services. Drives end-to-end adoption cycle by partnering closely with sales accounts teams, delivery teams, partners, and other relevant resources. […]
Develop trusted advisor-relationships with our customers senior/strategic management, executive sponsors, and key influencers among stakeholder groups that will be affected. […]
Conduct Quarterly Success Reviews for customers and drive...