Customer Support Associate

  • Company:

    DEMPSEY RESOURCE MANAGEMENT, INC

  • Location:

    Ayala Avenue, Makati City, National Capital Region

  • Salary:

    25000

  • Job Type:

    Permanent

KEY ROLES:
* Assist customers via phone, live chat, or email by understanding their queries, providing solutions, and using the knowledge base to find relevant information
* Communicate with internal teams (Operations, KYC) through the ticketing system for additional input or escalate issues
* Participate in coaching and training sessions […]
* Previous experience in customer service is preferred but not required
* Basic tech skills, including a typing speed of 40 WPM
* Strong understanding and ability to work in English tools and language
* Familiarity with relevant information or tools related...

More than 30 days ago from: jobslin.com

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