Greet customers warmly and provide assistance during the check-in process.
Verify customer identification, tickets, or reservations and ensure all required documents are in order.
Input and update customer information in the system accurately.
Handle baggage check-in, tag luggage, and ensure adherence to weight and size regulations.
Provide information about schedules, gate assignments, and boarding procedures.
Address customer inquiries, resolve issues, and escalate complaints when necessary.
Maintain a professional and courteous demeanor while adhering to company policies.