We are seeking an experienced, results-driven Call Centre Manager to lead and develop our multi-channel contact centre operations across Health, Motor, Travel, Personal Accident, and other non-life insurance pillars. The successful candidate will oversee three teams—Sales, Renewals, and Inbound Support— comprising approximately 20 to 25 telemarketers. […]
The position demands full-time presence during business hours, flexibility for extended shifts during peak periods, and occasional weekend availability for special projects or crisis management in a fast-paced, dynamic environment […]
Creating...