Core Responsibilities:
-Answer customer inquiries and provide information about products, services, or policies.
-Listen attentively to customer concerns and understand their needs.
-Handle customer complaints and work towards resolution. […]
Communication: Excellent verbal and written communication skills.
Interpersonal: Strong ability to build relationships and engage with customers.
Problem-Solving: Ability to address and resolve customer issues effectively.
Technical Proficiency: Familiarity with relevant software and systems
Organizational: Strong organizational and multitasking skills.
Adaptability...