Provide personalized support for customers’ banking, insurance, or financial product needs. […]
Resolve customer complaints or issues promptly and efficiently, escalating more complex issues to management if necessary. […]
Help customers with opening new accounts, managing existing accounts, and closing accounts. […]
Provide customers with accurate information about loan options, interest rates, and payment schedules. […]
Explain various financial products, services, and terms to customers, helping them make informed decisions about their needs (e.g., credit cards, loans, savings accounts). […]
Educate...