The Customer Retention Manager is responsible for developing and implementing strategies to enhance customer retention, satisfaction, and loyalty.
This role involves leading a team of Relationship Managers, analyzing customer behavior, addressing churn risks, and strengthening client relationships to drive long-term business growth.
The ideal candidate has strong leadership skills, customer-centric strategies, and expertise in retention management. […]
Completed a Bachelors degree in Business Administration, Marketing, Communications, or a related field. […]
Experience leading a customer-facing...