Customer Service Representative (No Experience Needed)

  • Company:

    Nityo Infotech Services Philippines Inc.

  • Location:

    Cebu City, Cebu

  • Salary:

    30000

  • Job Type:

    Permanent

Answering Inquiries: Addressing customer questions and concerns via various communication methods.
Problem Resolution: Effectively addressing customer issues and complaints.
Order Processing: Taking customer orders, processing payments, and handling returns.
Documentation: Maintaining detailed records of customer interactions.
Feedback Collection: Gathering customer feedback to identify areas for improvement.
Escalation: Forwarding complex issues to appropriate departments for further resolution.
Product Knowledge: Maintaining a strong understanding of the company's products and services.

3 days ago from: jobslin.com

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