Monitor the performance of the assigned Platform Solution , and the connected BPI subsidiary-managed product workflows (e.g. BPI/MS, AIA, BIMI) as applicable, through a governance process to ensure that they comply with standard performance metrics (e.g. Availability, Latency, Transaction Targets & Approval Rates)
Liaise with identified stakeholders (e.g. Corporate Communication, Agency Banking SPPI, Sales & Marketing etc.) to coordinate production issues of the assigned Platform Solution and cascade status updates following the Banks incident management standards and SLA. […]
Prepare and update...