This position is responsible for offering expertise and advice in resolving customer concerns in an accurate and timely manner. This position will work cross functionally to effectively resolve any service or order related issues, while balancing both the needs of the customer and the business. […]
Effectively, research, analyze and resolve customer issues via multiple work queues in timely manner.
Identifies processes that will create efficiencies in workflow which in turn will increase customer satisfaction. […]
Serve as liaison between management, and customer to improve customer service and...