Staff4Me is seeking a skilled IT Helpdesk Supervisor to lead our helpdesk team in providing exceptional technical support to our clients. In this role, you will oversee daily operations, ensure consistent service delivery, and develop the team to meet evolving IT challenges. […]
Manage and supervise the IT helpdesk team, ensuring timely responses to support requests and adherence to service level agreements (SLAs).
Monitor helpdesk operations and performance metrics, utilizing feedback to drive improvements. […]
Assist team members with complex technical issues, providing guidance and support when...