Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses […]
Manages and coordinates urgent and complicated support issues. Be accountable to for Ticket queue (participating in escalated calls as needed), and act as escalation point for needed requests and incidents. […]
Manage process for communicating outage/emergency activities to the organization. Review survey feedback to improve services, tools, and support experience. […]
Identify staff training requirements...