We are looking for a Tech-Support Specialist to work onsite in Cebu.
What does a Tech Support Specialist do?
Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology:
Diagnosing and fixing issues
Technical support workers diagnose and fix hardware or software issues. They may also perform regular maintenance on computers and networks.
Providing support
Technical support workers provide support to users over the phone, in person, or via online chat or email.
Documenting interactions
Technical support workers may generate support...