We are looking for a highly skilled Customer Service Representative (CSR) with a strong background in troubleshooting and problem-solving for water/plumbing services. The ideal candidate will provide exceptional customer support by handling technical inquiries, diagnosing issues, and ensuring a seamless customer experience. […]
Manage inbound and outbound technical support calls, chats, and emails. […]
Guide customers through step-by-step solutions and escalate complex cases as needed. […]
Accurately document customer interactions, technical solutions, and system issues. […]
Meet or exceed key...