A healthcare customer service representative (CSR) provides customer service for medical providers and health care companies. They work in call centers, offices, and other settings, and may perform administrative duties. […]
Answer calls : Respond to calls from customers, including current, past, and potential customers […]
Provide information : Educate customers about benefits, plans, and medical care […]
Schedule appointments : Set appointments for patients and direct them to the correct departments
Complete paperwork : Enter patient registration data, review documents for billing, and maintain...