Customer Success Representative
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Company:
ScalableOS
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Location:
makati, Philippines
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Job Type:
Permanent
The CSR role is integral to maintaining positive relationships with Select-level accounts by promptly addressing their needs, escalating issues when necessary, and upholding service level agreements (SLAs) to enhance the customer experience.
As a reactive account management team member, the CSR collaborates closely with technical support teams and company stakeholders to deliver a seamless and responsive client experience. JOB RESPONSIBILITIES Customer Support and Service Request Management Serve as the primary point of contact for Select-level accounts, handling inbound customer requests for services...
13 days ago from: zoho.eu
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