Provide documentation for data and processes performed convey/communicate information by statement or suggestion […]
Responsible for research, resolution and responding to questions and problems via email, and callbacks in accordance with service level requirements, while providing excellent customer experience. […]
Instill confidence in customers through problem solving skills and strong customer service delivery
Keep records of customer interactions and transactions, recording details or inquiries, complaints, and comments, as well as actions taken for reporting purposes […]
Bachelor's degree...