Improve Chatbot user experience through strategic initiatives on enhancing AI models and solutions
Conduct thorough analysis of Chatbot KPIs and OKRs to identify areas of improvement
Manage and prioritize initiatives that drive user experience improvement (i.e., allocate team resources effectively, create roadmaps and targets)
Drive collaboration and communication among stakeholders to align on objectives, scope, and progress of initiatives […]
Communicate progress and insights to the management regularly […]
Bachelors degree in management engineering, industrial engineering, computer science,...