• Provide exceptional customer service via phone calls, chat and emails.
• Handle inbound and outbound calls to resolve customer inquiries or issues.
• Maintain a high level of professionalism and customer satisfaction. […]
• Answer customer inquiries promptly and accurately.
• Maintain a positive and empathetic attitude toward customers.
• Handle customer complaints and issues promptly, aiming for resolution and customer satisfaction.
• Upsell or cross-sell products and services as appropriate. […]
• Collect and report customer feedback to help improve services or products.
• Participate in training...