The Collection Officer is responsible for recovering overdue payments from clients, managing accounts in arrears, and working with customers to establish payment solutions. The role requires effective communication, negotiation, and adherence to company policies while maintaining positive customer relationships. […]
Debt Recovery: Contact customers (via phone, email, or letters) to follow up on overdue accounts and recover payments.
Account Management: Monitor and maintain records of overdue accounts, update payment schedules, and ensure timely resolution.
Payment Negotiation: Negotiate payment...