Work s et-up: Onsite […]
Shift: GY […]
2nd year undergraduate.
Minimum of 2 years as Quality Manager in BPO industry
Need candidate who has TRAVEL account experience.
Excellent working knowledge of MS Office.
Possess in-depth knowledge and skill of Six Sigma, Lean methodology (Minimum GB certified / BB trained resource).
Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience.
Analyze business processes and assist in identifying problems and mitigating plans for quality improvement.