experience working with clients/companies outside PH is an advantage […]
We are seeking a Support Engineer to manage our customer ticketing process and provide technical assistance during ticketing downtime. This role requires an engineering background and experience with JSON. While the position is primarily focused on internal support, occasional email communication with customers may be required. […]
Manage and resolve customer tickets efficiently. […]
Provide technical and engineering support to the current cohort during periods of low ticket volume.
Respond to customer inquiries via email...