As a Technical Support Representative you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use. […]
Respond to customer questions regarding queries about the product, warranty, re-order, return and exchanges,
Address customer inquiries and resolve any issues related to orders promptly and professionally. […]
Strive to provide a positive and memorable customer experience on every call […]
Adhere to all company procedures and standards...