The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to customers. […]
· Answer phone and take orders from customers
· Document customer’s orders (Sales Order, Sales Invoice) properly
· Retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders...