Responsible for creating and managing an efficient Service Strategy that covers equipment installation, after-sales technical support, warranty management, and spare parts supply.
Key Responsibilities
-Oversee equipment installations and after-sales service contracts.
-Manage customer complaints and implement solutions for service improvements.
-Monitor and control service and warranty costs.
-Build and manage an after-sales service network and spare parts inventory system.
-Provide technical support, troubleshoot equipment issues, and train service providers. […]
Qualifications
-Bachelor’s degree...