As a Better Banking Specialist , you are responsible for delivering the Bank’s service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Center Inbound/Outbound Calls, Email, Chat, Social Media with 24x7 support. You will handle service-related queries of clients that may involve credit card inquiries, billing, disputes and other bank products. […]
Receive inbound or conduct outbound calls to support and manage client inquiries, and requests, and address concerns.
Provide Support to a wide range of product lines: CASA,...