We are continuously looking for candidates for our team! […]
• At least 1 Year of BPO-Technical Support Experience […]
• Availability to work onsite with flexible schedules […]
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information...