We are seeking a Customer Support Engineer who can manage support tickets while identifying opportunities for process improvement through automation. The ideal candidate will have strong application development skills, problem-solving abilities, and the initiative to automate repetitive tasks. This role requires someone with the right attitude toward innovation and efficiency. […]
Provide support through ticketing systems such as Zendesk, ensuring prompt resolution of customer inquiries and concerns.
Escalate complex technical issues to the engineering team as necessary. […]
Identify repetitive...