Provide first-line support: Resolve user issues with computers, software, networks, and other IT systems.
Diagnose and troubleshoot problems: Identify the root cause of technical issues, including hardware, software, network connectivity, and security breaches. […]
Maintain hardware: Troubleshoot hardware issues, perform routine maintenance, and manage inventory.
Implement and manage security measures: Ensure data security by implementing and enforcing security policies, managing user access, and monitoring for threats. […]
Manage network infrastructure: Configure and maintain network devices,...