As a Front Office Associate, you are the first point of contact for guests or clients, and your role is to provide excellent customer service and support. This position involves managing check-ins, check-outs, answering inquiries, handling reservations, and resolving guest issues, all while maintaining a professional and welcoming environment. […]
Facilitate smooth check-in/check-out procedures.
Address guest requests, inquiries, and complaints promptly and efficiently. […]
Answer incoming calls, manage correspondence, and handle reservations.
Process guest payments, including room charges and...