Manages Technical Support and ensures that correct and right technical support is provided to Dealers. […]
Checks tech support system functionality to ensure system integrity and ensure that Technical Service Bulletins and other related technical information are posted for the consumption of Dealer technical personnel.
Ensures that required training, tools, equipment and resources are provided to the TSS personnel equipping them to provide high level technical capability and support to Dealers.
Manages the upkeep and completeness of the Technical Training. Liaises with Technical training center...