- Sets department targets & KPIs with the Business Development Officer – Client Relations, aligning with Corporate Targets. […]
- Implements client retention strategies to enhance loyalty, reduce churn, and maximise value. […]
- Conducts regular analysis of client needs and behavior to identify upselling and customization opportunities.
- Able to build strong relationships and collaborate with internal teams to align on client requirements and ensure seamless experiences. […]
- Ensures compliance with company regulations, including Anti-Money Laundering policies. […]
- Sets and tracks personal...