Job duties include, but not limited to: First level remote support on Airport System (CUPPS: Common Use Passenger Processing System) To maintain and monitor the server infrastructure on a daily basis Performing daily back-ups and data redundancy Handle change requests and software updates Troubleshoot hardware issues Troubleshoot recurring software/application/host issues ranging from medium to high complexity Repair, maintain and support PCs, Peripherals and CUPPS related hardware Delegate tasks to sub-contractors (vendor), provide mentorship and ensure tasks are completed per Collins Aerospace...