Act as a Subject Matter Expert to provide high quality complex technical support to our clients
Use your troubleshooting skills, experience and technical knowledge to obtain and recommend resolutions to issues
Escalate customer issues as necessary and ensure fixes and solutions are delivered to customers in a timely manner […]
Engage in problem and knowledge management activities for our products […]
At least 3 years of experience as a Technical Support Analyst
Gold standard client facing skills and passionate about delivering great support […]
Strong interpersonal and teamwork skills with the...